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CONTACT:
NOEL RICHARDS
7 BADGERS MEADOW
PWLLMEYRIC
CHEPSTOW
NP16 6UE

TEL: 01291 624186
MOB: 07836 710891
E: noel@cmetrics.co.uk

 

Welcome to C-METRICS. The bridge between where your organisation is now and where it needs to be. C-METRICS is a specialist customer management consultancy which enables organisations to improve their business performance through managing their customers more effectively.

CMAT - Customer Management Assessment Tool

Using the globally recognised CMAT™ assessment tool C-METRICS can provide an objective measurement of your organisations customer management capabilities and deliver practical recommendations which will increase your business performance.

CMAT™ is an assessment tool, backed by a model of Customer Management, that enables organisations to understand how well they are managing their customers.

It is supported by a methodology, software toolset, best practice knowledge library and benchmark database that now extends to over 650 assessments carried out across five continents.

Experts in helping organisations to positively transform the way they manage customers