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CONTACT:
NOEL RICHARDS
7 BADGERS MEADOW
PWLLMEYRIC
CHEPSTOW
NP16 6UE

TEL: 01291 624186
MOB: 07836 710891
E: noel@cmetrics.co.uk

C-METRICS is run by Noel Richards
Coming from a successful senior management career in the financial services sector Noel has considerable hands on experience of helping organisations' achieve significant improvements in the way they manage their customers.

A graduate of Bristol Business School and the University of Wales Noel has led customer management consultancy projects throughout the UK as well as in Australia and the U.S.

• Director and founder of Cmetrics Ltd with close relationships with other leading players in the CRM arena.
• Noel is an expert in the development and implementation of CRM strategy.
• He has an M.A.( Marketing) from Bristol Business School at the University of West of England where he specialised in customer strategy execution
• As Customer Management Leader at Royal & Sun Alliance Group Noel was a leading player in the development , implementation and coordination of Customer Management strategy.
• International experience of CRM consultancy in the UK. Australia and the US
• His experience of implementing a major U.K. CRM programme ensures a pragmatic approach to his work which is always focused on business deliverables.
• Noel's consultancy experience is supported by wide sales and marketing experience in a variety of senior positions.